SUPPORT

  • How to buy from us?
    1. Please confirm the model numbers and quantities that you would like to purchase by contacting our sales persons,or email to lemon@cantonk.com.

    2. We will send you a Proforma Invoice once we get your order list, and will help you calculate the best freight charge by courier, by air or by sea if required.

    3. After you send us the payment, please provide the bank copy if possible, so that we can start to arrange production asap.

    4. As soon as the goods are shipped out, we will let you know the tracking number.
    For after sales-service. Please contact the sales persons directly or contact us by lemon@cantonk.com
  • Trade Conditions
    1. MOQ
    No limite on the first purchase; 10 pcs /per model after sample order.

    2. Payment Terms
    T/T, Paypal and L/C for option.
    a. By T/T: Bank transfer to Cantonk company bank account
    b. By Paypal: There will be 4% of total price as paypal fee
    c. By L/C(letter of credit): the order is more than USD10,000.00

    3. Lead time
    a. 7 Days after payment arrived, for sample order less than 15PCS
    b. 10-14 Days after payment for a formal order

    4. Attention
    a. We don't accept any shipment who couldn't be done custom clearance in China
    b. With domestic RMB payment to our account, we need to get 11% added-value tax.